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TestimonialsThese are comments we received from our customer
feedback cards.
Following are the comments, you will notice that we have also displayed the few not so good ones, as well as our response and follow up. We make every effort to keep our customers satisfied but also understand that given the amount of customers and suppliers we deal with, that sometimes no matter what we do, we will not be able to satisfy every single customer due to some things being out of our control. Want to send us your testimony? "Thank you very much for getting everything possible covered by the insurance! " Wendy Junod " Job well down- finished when promised. Very satisfied." Diana and Richard Bigler " Very nice job, very friendly staff, very satisfied. " John William "Very professional. Explained in detail what needed to be done and why to restore car to perfect paint job like original." Mary Real "Very satisfied." Celeste Swanson "Thank you for a job well done and staying late Friday evening to get it ready on Saturday. Very much appreciated." Todd Schneider "Thank you guys for taking care of our car. Your shop was highly recommended and it truly lived up to its reputation." Jeffery and Sylvia Mirabal "We were impressed with the quality service and only regret that we did not use you in the past- you do excellent work- perfection! " Dennis Beckhold "For a change having my vehicle repaired was a nice experience. Everyone I had contact with was courteous, professional and work was done on time, even less than estimate. A pleasure doing business with you!" Donald Lynch "Thank you for your timelines and service; it is a rare find these days." Robert Allen "Great service and staff! The repair to my vehicle was great. Already referred your shop to two other friends." Audra Mead "I called USAA to get you on their “preferred list." Jim Kotowski "Car running fine." Robert Moore "Although being a victim of a hit and run was a bad experience. Your employees helped to mitigate and smooth the repair process. Thanks!" Sarah Kuykendoll "1st time working with Auto Collision- Great job! John was very knowledgeable!!" Kyle Zurenko "Great shop!!" Brandon Clint "I did not appreciated the rental car office pressure to return the car hours before I was notified on the availability of my car." William Brister "Staff were very friendly. Repairs were perfect. Vehicle was ready when promised. Very positive experience. Thank you!" Stephanie Bishop "My experience here was excellent! Very professional and timely! " Courtney Ludy "Thank you." Clarice Castillo "Looks like new!" Lou Chatman "I am very satisfied with the work performed." William Greer "Auto Collision Works was very professional yet interpersonal as well. Thanks for fixing my car. Although I wish I could say the same about the radio shop, but they were super nice as well." Soleen Trivino "My insurance (Allstate) recommended your body shop to me. I am glad I listened. Service was super. All my questions were answered and staff was really friendly." Candace Harris "Thank you! " Roy Palmer "You were all very professional. I was very pleased with your service at how my car looks. Thank you." Mary Anna Saldana "Great service and quality repair, no corners were cut. Thanks Mark." Hsiao-Wei Lu "Great Job! Excellent Service." Mike Nunn "Both Mr. Roberts and Mr. Long were very courteous. I was very pleased with the cost and time for repair. My truck looks like a new shiny penny from the great detailing!" Vicki Lassere "Thank you!" Alex Colon "Your business was highly recommended to me by Mr. Robert Ryan and I will certainly refer you to others." Ed Barrett "Great experience! Thanks." Faith Madrigal "Superior quality at a great price. I would recommend your company to everyone." Wade Bindseil "Very friendly staff. John worked really hard with my insurance company. Thank you!" Sherryl Rodriguez "Thank you for your prompt service in getting my vehicle back before the estimated time." Domingo Trevino "Very good work. Thanks." Adolfo Vazquez "Expectations were met and exceeded. I would definitely recommend their services." John Mays "Outstanding, professional service." Richard Garza "Thank you for the great service and for being so kind and helpful!" Lindsay Gray "I really appreciated all the help and advice Mark was able to provide to me. Thank you again." Ashley Litt "Very fast and efficient. Great job. Thank you!" Gary Shuck "Felt we were in good hands!" Pam Broebers "Mark, I want to thank you and your awesome team for all your hard work!!! Thanks again." Donna Pacheco "Great job- will recommend if anyone needs you!" Karen Townsend "Awesome service!! Repairs done right the 1 st time and my truck was spotless! Thank you!" Linda Bauer "Very much satisfied and will always get my business." Lou Paliani "Staff was friendly, courteous and professional." Clarence Williams "Very friendly staff. Work was done in a timely manner, was very satisfied with work after completion." Grizelda Canales "Unfortunately had to use your services several times the past few years and each experience was more personable and professional than before. I have recommended you to several of my friends and coworkers. Hope I don't have to see you anytime soon!" Martha Saville "Great job. I'll come back if the need occurs – but I hope not. Thanks." Anthony Zugay "Everything went well except I did not get an update on status of the vehicle. I had to call and ask for update." Lester Loreto "Very professional, high quality job." Dave Lay "You're the best. Would recommend you all very highly. Thanks so much. God Bless." Martha Longmire "John Long was professional, knowledgeable, and pleasant to work with! Thanks!" Roy Gardner "We were impressed by the quality and promptness of the repair." Daniel Chaves "I believe I was treated fairly after some of my experiences, this is great." Shirley Clancy "Everyone was very helpful in guiding me through the whole repair process and took me home before repairs and brought my vehicle to me after it was completed. The pickup looked new. Thanks." Donald Cabe "I express my thanks to Mark." Vincent Chambers "Wonderful Service." Christopher Meek "Thank you!" Michelle Sutton "When I got my truck back there were a couple of fish eyes in the paint. When I voiced my concern you did not hesitate to fix them. Thank you! Great Job!" Michael Renk "Y'all even cleaned my car for me and it was a mess." Leslie Kotzur "Everyone was very friendly and my car looks great! Thank you!" Marissa Farias "Truck looks new again. Shop was very clean and the employees were super." Brad Gruetzner "The best all around. I will recommend you to friends and family." Barbara Flint "Thanks again Mark." Pat Michalec "Very good job!" Mary Hamilton "Great job. Thanks again!" Georgia Slaughter "Thanks! The car looks awesome!" Wendy Goetz "Very kind/Great work/Especially appreciated the cleaning up of the entire vehicle after repairs. Shows a caring company!" Mark Lyman "Dome light was left on which drained the battery. Your shop gave me a jump start. Car would not start following Monday. O'Reillys found battery dead, had to purchase new battery." Lino Pruneda "Both the repair work and customer service were great! Will definitely refer business." James Cadwell "Friendly yet professional service." Dickie Hicks "Excellent service and staff- Thanks." Gerald Gruber "Great price, great service, great work. I'll recommend you to all." Dan Willis "You did a “beautiful” job and I would be happy to recommend you to everybody. (Danny also)" Juanita Kardys "Excellent service and so fast. Thanks for a great service." Marggi Monsees "Very courteous and did a great job!!" Marjorie Durham "Many thanks to your able crew… Sorry about the strange part." Dorothy Pemberton "The repairs were done sooner than I expected. I was very happy. The truck was washed, vacuumed and looked like special attention was given." David Foy "I am so happy with the repairs! I am glad I picked your shop for my car. It looks brand new!" Elaine Friesenhahn "Thank you for making the repair so promptly. More importantly, thank you for doing a great job at a competitive price." Denise Logui "Very satisfied with the timely manner repair we made." Houston Cross "Thank you! So glad you are in our area!" Walter and Jeanne Harless "Great.a very painless experience." D. Marciniak "I was very pleased and impressed with the personnel and repairs." P. Hall "Kenny, Mark, David "Thanks for everything" D.White "I appreciated the loaner car and have told my friends about your excellent service." J. Cooper "As always you responded to our call for "help" immediately and in your usual courteous and efficient manner. Thanks a million." J. Thompson "Thank you for you honesty in quoting my brake job." S. Rodgers "Thank you for your outstanding service." F. Healy "Always the finest work. Better than factory paint, you get what you pay for. Thank you for your honesty and hard work." M. Reichenau "Wonderful Team" M. Woodard "I am very happy with the work that was done and the way I was updated on progress." K Anderson "Your staff was very professional and knowledgeable. Thanks for the great service, I will be back." R. Mitchell "Glad you are in the Schertz / Cibolo area!" J. Harris "Great Job! Thanks!!" J. Carnathan "Unfortunately that was the last time that truck will break down for me. You all did an awesome job, and if I have any problems with my 05 Silverado I'll be calling." J. Lorentz "My mechanic was not able to get to my car in a timely manner, so you were recommended to me. I was greatly satisfied, Thanks!" M. Richardson "Thank you for your wonderful work, I plan to bring my car back to fix my quarter panel!" M. Alexander "Great Job, Thank you." T. Harrelson "Thank you for the great work" A. Burnett "Very fast, courteous service, repairs were excellent" M. Skulteti "Great Job!" L. Truitt "Very Helpful and professional!" E. Rivette "I appreciated the professional service I received by all the staff. Everyone was friendly, courteous and willing to help. I also appreciated the professional look of the offices; neat, clean, and well organized. I received excellent service, thanks again." D. Neuse "Great Service - Again! Thanks!!!" T. Conboy "I appreciate the effort and extra inspection that allowed the existing door panel to be re-used. Thanks for keeping down the expense." G. Ricks "Great work, Thank You." J. Sutter "Like Father, Like Sons!!!" F. Simmons "A great place to have your car worked on. Everyone
is friendly and courteous." "Thanks for all your help, you went way beyond the call of duty" D. Broschat "Thank you, Thank You, Thank You, Thank You in Christ." J. Stovall "The staff was wonderful! I have already recommended your services to all my friends and family. I will use you for all my future auto service needs" S. Johnson Thank you for the great service" "This was the second time they worked on my vehicle. Again they did an A+ job. I will always use them for my auto paint and body repairs" P. Machen "Excellent Job! Much appreciated" R. Fontanella "Thanks for the nice car wash" M. Anderson "Lug nuts were put on too tight! (I had a flat
tire and the service tech had to almost stand on the 18" lug wrench
to loosen. (check torque on air wrench)"
C. Sharpe "Wonderful customer service! You all do a fantastic job and we will certainly tell others about you. Thank you for the great care of our car! I would absolutely recommend you to our family and friends" J. Toner "Thanks for all your help" S. Williams "The entire process from start to completion took less than 3 days - maybe 2 days, Thanks" D. Johnson "Thank you for all your help, especially John." P Deck "Very friendly, I didn't' feel like anything was trying to be added unnecessarily. I feel like I can trust the shop. I have had many bad experiences with other shops in the past." M. Caughey "Always feel "welcome" at your shop no matter how small the job. Being a female that is very important" E. Craig "You were all very helpful!" R. Lane "Appreciated very much the super service and excellent repair service" D. Taylor "Kenny is great to work with, he is helpful and polite" J. Fiorino "We appreciate the excellent care and speedy turnaround. We were very satisfied with the quality of work. Thanks!!! J. Scandrol "Great service on short notice! Friendly & Professional" L. Hood "Great people & great service" S. Gates "Great Service! Friendly Staff." D. Bishop "Once again we want to recommend your business for your great service - it's great to know you are there - ready, willing, and able to help us when we need you! And of course we're most happy to recommend you to others!" L. Thompson "It was all the extra touches to my truck that impressed me about Auto Collision Works. My truck was cleaned inside and out and shined all over." D. Grisham "I've had work done twice and the repairs make the car look brand new and it is a 1996. They are the best." C. Wilson "Thanks for your help." D. Linton "Great Job as always." D. Cofield "I am very satisfied with your customer service." J. Booth "Your staff does beautiful bodywork - Too bad we didn't have "multiple vehicle discount" after the year we've had." J. Bro "I appreciate you fixing my car quickly." H. Park "This was the second time I got my car fixed here and I really appreciated that the service was just as great as the first time." D. Herbert "We look forward to calling on your business to maintain and if needed perform collision repairs. We have recommended you to all family and friends." J. Tate "I can not believe how quickly you got the work done. Someone asked me if you painted the whole car because it looked so good. The work was excellent and you all were very helpful and friendly. I will definitely recommend your shop. Thank you." M. Niestroy "I've already recommended your business to others for repairs other than body work. You also did an exceptional job on my daughters body work, and I am definitely using you for other jobs. Thanks for everyone's professional courtesy. Thanks John and David B." D. Jupe "Your prompt, courteous and professional service was greatly appreciated. Needless to say we will call upon your staff for any future needs. We will certainly recommend you highly to anyone in need of your services." L. Thompson "Great Job! On Time! The repair was completed when I was told! Super people to work with! Thanks!" K. Hale "It was a pleasure dealing with you, If I ever need repair work done again I will come see you. Thanks to all who did such a nice job." L. Davidson "Looks Great, work done on schedule, Thanks" S. Hamadock "Car Looks Good! Thanks for your work, will come back for additional alignment work and A/C work" P. Welch "Good Job" T. DeKunder "Excellent work!" C. Faircloth "Very Nice Staff" S. Rodgers "Great Job! Will Recommend." R. Chapman "Mark, please pass on my thanks to your entire team!" D. Britton |
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Auto
Collision Works |
1205 Borgfeld Rd |
Schertz, TX | 78154 © 2008 Roberts Properties Inc., All Rights Reserved. |
